![]() We do not ship on the weekends(Saturday & Sunday). Standard Delivery (Delivered within 4-7 Working Days)Īll orders placed before 1pm Pacific (4pm Mountain / 5pm Central / 6pm Eastern ) will be processed the same or next day and shipped within 1-4 business days. Expedited Shipping (Delivered with in 1-4 Working Days) These prices and delivery times may be affected during the holidays. We unfortunately do not offer Free Shipping, because we offer the best prices and the best premium gifts with purchase.īelow we show our current shipping prices along with delivery times. By placing a pre-order, the customer agrees to purchase the product at the price listed at the time of the pre-order, and the product will be shipped to them as soon as it becomes available. The estimated release date for pre-order products is provided, but please note that it is subject to change. This means that the customer will be among the first to receive the product once it becomes available. Pre-OrdersĪ pre-order product is a product that is not yet available for purchase but can be ordered in advance of its release. Once a claim has been filed without resolution, please contact us for further support. If your package has been lost in transit, please contact the Shipping Company (USPS, UPS, FedEx) first to file a claim. If your package is returned to marked as "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $9.95 re-shipping fee.If your package is returned to marked as "refused" and no contact was made to for not accepting the parcel, no credit will be given. ![]() **Please allow up to 10 business days to process your return or exchange** The shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless the error was incurred on our end.vAll returns must be shipped back to using a traceable courier.(i.e.: UPS or USPS)Īny package that has not been received by and tracking information cannot be provided will be the sole responsibility of the shipper. Any shipping cost you incur to return the product to us will not be refunded. We do NOT offer refunds, only exchanges or store credit. ![]() If you believe the product is defective or damaged, please follow the link: To Make a Return ( ) and follow the instructions provided to make your Return. Transit can be unpredictable and these types of incidents are beyond our control. We understand that receiving a damaged package can be disappointing, but please note that if the product inside is still functional, we unfortunately cannot offer a resolution.
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